Career at EarthLink

We are approaching our vision to be pioneers and innovators of Internet services and technology solutions for the future. Moreover, about to achieve our mission by providing fast, flexible and accurate services to businesses, and leading  our customers through changing technology world 

We are looking for talented people to be part of our team and go along with our challenging journey.

Want to know more about EarthLink? See how we roll Life Inside Earthlink

Pre Sales Solution Specialist

B2B Sales

Baghdad Governorate

Description

Pre Sales solution is available through company technology and operational capacity to analyze customer needs, present value-added solutions, and provide ideas for strategic solution-based sales to strategic Enterprise accounts. These solutions are characterized by a complex combination of technical, business, and financial issues related to the strategic and tactical direction of customers.

Duties

  • Stay up-to-date all the time with product specification, network solutions, internet solutions available through company technology and operational capacity.
  • Analyze customer needs and present value-added solutions when requested for the assigned projects.
  • Provide Ideas for Strategic solution-based sales to strategic Enterprise accounts to meet/exceed all business/sales targets. Strategic services solutions are characterized by a complex combination of technical, business, financial issues related to the strategic and tactical direction of customers.
  • Understand Solutions Selling methodology and tools and apply these regularly to gain a better understanding of the customers’ environment.
  • Participate in contract negotiations for assigned clients, assist with developing proposals and oral presentations, Manage complex data presentations for the team.
  • Develop creative and customized package of new applications and services relevant to the industry.
  • Support of new product launches to ensure sales channels executives and solutions engineers have knowledge of data products and can effectively sell and demonstrate products and services.
  • Handle solution development and architectural design for assigned customer base.
  • Translate customer business issues/opportunities into technical solution/business requirements.
  • Partner with other company subject matter experts to build the customer solutions for the new complex technical projects.
  • Ensure having a full understanding of pricing structures and associated elements including Service Level Agreements (SLAs) to provide the technical advice needed.
  • Develop a solid understanding of the competitive landscape and have the ability to clearly
  • articulate the technical differentiation and value proposition associated with the company versus its competitors in order to design effective solutions.
  • Ensure sales executives fully understand the technical products so as to maximize the platform for sales and minimize unnecessary returns or costs due to customer issues post-sale.
  • Gather requirements and specifications from clients and users.
  • Work closely with sales team members and enterprise architects to gain a complete sense of stakeholder expectations and limitations before undertaking a major development project.
  • Examine existing systems and programs to identify areas for improvement and integration.
  • Develop schedules and test plans, prepare documentation based on analyst reports, and assemble documents presenting project guidelines and milestones to team members.
  • Identify potential issues between systems and client specifications and propose new solutions to work around these limitations.
  • Determine a project’s scope before developers begin any major work.
  • Identify areas where implementation may require more solutions to be successful.
  • Communicate directly with enterprise architects, developers, and clients.
  • Direct and oversee the activities of a team of developers, answering questions or helping to resolve issues as they arise.
  • Monitor timelines and progress to ensure that team members are adhering to these specifications.
  • Meet with clients to provide feedback and updates on development projects throughout – from the initial conversations to determine project scope and specifications to the final presentation of software solutions.
  • Prepare reports and presentations, as well as demonstrations, to keep the client informed about issues that arise during development and report on integration and deployment.
  • Work with outside vendors to develop and implement specific aspects of the software solution.
  • Consider costs and timelines and ensure that vendors meet deadlines for deliverables and project elements.
  • Review proposals and estimates from vendors and determine whether they fit into existing budgetary and time restrictions
  • CCNA and CCNB required
  • Experience more than 6 years in network and ICT     Field
  • Deep knowledge and experience in CCTV , VOIP , IT manage service ,ICT solution  ,switching and routing
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
  • Ensure that all financial records for the project are up to date.
  • Handle pre sales pricing and technical specification offer.
  • Handle Tenders evaluating & analysis, preparing tenders, proposals and quotations.
  • Handle preparing offers, presentations in support of the enterprise sales team.
  • Prepare, review and finalize all product proposals ensuring Calculating the P&L before submitting the proposals, reviewing cost and sales performance responding to Request For Proposals (RFPs)
  • Always stay updated to the newest communications equipment’s (the specs, the need of use, the benefit, what it can do and how we will use it).
  • Ensure having a full understanding of pricing structures and associated elements including Service Level Agreements (SLAs) to provide the technical advice needed to account managers when designing solutions and preparing offers.
  • Prepare product proposals P&L including cost and sales performance, service terms and conditions responding to Request For Proposals (RFPs)

Requirements

  • Bachelor’s Degree in Business Admin or any related field.
  • 3-5 Years in Field Work.
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